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2026-27 Telarus Tech Trends Report

Prefer a PDF of the full report? No problem.

Customizable Client-Facing Presentation

Customizable PowerPoint

Turn the 2026–27 Telarus Tech Trends insights into a sales and marketing asset that’s uniquely yours. This client-ready deck is easy to customize with your branding and includes talk-track notes for every slide.

Customization Instructions

Personalize the deck with your logo, colors, and company information. Our step-by-step instructions make customization simple, whether you’re using a Mac or PC.

Training Video

Join Sam Nelson, Telarus VP of CX + AI for a mock client presentation. See how she uses the talk track to explain the trends and connect the data to an end customer’s business. 

Asset Library​

Technology Ecosystem Selling: Conversation Starter Cheat Sheet

Use this cheat sheet in discovery sessions or as a pre-call checklist to surface adjacent priorities to a customer’s stated ask.

5 Questions That Turn Every Renewal into a Strategic Conversation

Use these five questions to reframe the renewal discussion from a simple transaction into a strategic planning session and cement your role as an indispensable partner.

AI Readiness Roadmap

Use this first-step planning tool when working with Starters, buyers who are just beginning their AI journey.

Highest Executive Business Priorities

What Buyers Actually Value

Top Areas for New IT Investment in 2026

Primary Reasons for Technology Purchase Regret

Customizable Advisor Deck

Coming Soon

Video Library

2026-27 Telarus Tech Trends Report Introduction with CEO Adam Edwards
How to Navigate the 2026-27 Telarus Tech Trends Report
Top Three Findings from the Annual Tech Trends Report
Case Study: How Execution (Not Price) Won a $60K Monthly AI + CCaaS Contract

Methodology

This report was commissioned by Telarus and conducted by the independent research firm Redpoint Insights. Redpoint Insights surveyed a combined panel of mid-market and enterprise IT decision-makers, as well as technology advisors from Telarus’s database of multi-industry partners serving U.S.-based SMB, mid-market, and enterprise companies. The surveys were administered in April 2026.

Combined IT Buyer Survey (Mid-market and Enterprise):

  • 503 respondents from U.S.-based mid-market and enterprise organizations.
  • Company size: 51 to 100,000+ employees (10% 51–250; 38% 251–1,000; 33% 1,001–5,000; 10% 5,001–10,000; 9% 10,001+)
  • Sectors: Retail / E-commerce (19%), Technology (17%), Financial Services (17%), Professional Services (16%), Healthcare (12%), Manufacturing (9%), Energy / Utilities (7%)
  • Confidence level: 95%, margin of error: < ±3%

Technology Advisor Survey:

  • 452 respondents from the Telarus partner community.
  • Company revenue: <$99K (25%), 100K–499K (29%), 500K–999K (13%), 1M–5M (18%), >$5M (5%)
  • Top verticals served: Healthcare (66%), Financial Services (52%), Manufacturing (52%), Legal (48%), Retail / E-commerce (46%), Technology (46%)
  • Confidence level: 95%, margin of error: < ±3%